FAQ

FAQ

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Here are some common questions for claim support. Contact us if you need additional help!

How long does a typical windshield repair take?
The duration of a windshield repair can vary based on the extent of the damage. Minor chips can often be fixed in about 30 minutes, while more extensive repairs may take up to an hour. Our skilled technicians work efficiently to get you back on the road safely and swiftly.
Is it better to repair or replace a damaged windshield?
It depends on the size, location, and severity of the damage. In many cases, a timely repair can effectively restore the structural integrity of the glass. However, if the damage is too extensive or in a critical area, a replacement may be necessary for safety reasons.
How do I contact my insurance cover windshield repair or replacement?
Many insurance policies include coverage for windshield repairs and replacements. We work with a wide range of insurance providers and can assist you in processing your claim. We recommend checking with your insurance company to understand your specific coverage.
Can you repair a windshield with multiple chips or cracks?
Depending on the location and size of the chips or cracks, it may be possible to repair them. However, if there are too many or if they obstruct the driver's line of sight, a replacement may be recommended. Our technicians will assess the damage and provide the best course of action.
Do I need to be present during the windshield repair or replacement?
While it's not always necessary for you to be present, it's recommended. This allows our technicians to address any specific concerns or questions you may have. If you can't be present, we can arrange for secure drop-off and pick-up options for your convenience.

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